Reimbursement support and case coordination define this full time Caseworker position with Cencora, supporting coverage-related requests and patient services workflows.
This Caseworker profile supports timely, accurate handling of reimbursement processes across customer operations and patient support. The work includes benefits documentation, case updates, follow-up communications, and routine issue resolution. Cencora also expects accurate records, stakeholder coordination, and attention to recurring reimbursement trends.
Key Responsibilities: Assist reimbursement processes across customer operations and patient support workflows
Coordinate benefits documentation, case updates, and follow-up activities
Resolve routine reimbursement issues and documentation gaps
Maintain case records, reimbursement documentation, and system updates




Monitor reimbursement trends, recurring issues, and escalation indicators
Requirements: High School Diploma, GED, or equivalent experience required
Two or more years in reimbursement support or related fields
Experience in patient services or healthcare support services
Experience in case coordination, claims support, or customer operations
Relevant reimbursement, patient access, or process improvement certification preferred
Support Cencora reimbursement services through accurate case coordination, stakeholder communication, documentation, and routine issue resolution.

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📌 Reimbursement Support Caseworker (Manitoba)
🏢 Value Apothecaries
📍 Manitoba