Serve GardaWorld customers in Edmonton using French communication, professional phone service, and strong problem-solving skills in an office setting.
As a Customer Service Representative, you support internal and external customers through clear communication and organized service. The position requires customer service experience, good judgment, and proactive customer development in a direct selling setting. You will address concerns, explain solutions, and coordinate with colleagues.
Key Responsibilities: Respond confidently to customer telephone inquiries using provided tools
Maintain positive, empathetic, and professional customer interactions
Resolve concerns by clarifying causes and explaining solutions




Follow up to confirm customer concerns are resolved
Recommend improvements benefiting clients and increasing efficiencies
Requirements: High school diploma
At least one year of customer service experience
Excellent verbal and written communication skills
Experience handling customer escalations
Weekend, evening, holiday, or on-call work may be required
Bring French communication, customer care, and problem-solving abilities to GardaWorld's Edmonton Customer Service Representative team.

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📌 French Customer Service Representative (Alberta)
🏢 GardaWorld
📍 Alberta