Drive fulfillment performance at Amazon by leading teams and improving productivity. Use forecasts, metrics, and analytical problem-solving to support delivery promises.
This Operations Manager position oversees salaried and hourly talent across Amazon’s fulfillment workflows. You will provide tools for team success, maintain safety and quality, and make data-driven decisions supporting efficiency. Responsibilities connect first-mile, middle-mile, and last-mile operations.
Key Responsibilities: Engage teams during shifts to maintain performance
Review forecasts and determine productivity requirements
Partner with leaders to load balance operations
Develop plans with cross-functional support teams
Maintain customer orders’ timing and locations
Requirements: Three or more years of employee management experience
Three or more years of performance management experience
Bachelor’s degree or equivalent education
Adaptable schedule, shift, and work area availability
Preferred experience with performance metrics or process improvement
Bring fulfillment leadership, productivity planning, and customer delivery management to Amazon’s operations network and Windsor-area workflows.