TheDistrictofTimiskamingSocialServicesAdministrationBoardsupportsindividualsinneedthroughoutourcommunitiesbydeliveringEarlyYearsandChildCareServices,ParamedicServices,OntarioWorks,andHousingServicesthroughtheeffectiveuseofavailableresourcesandinthebestinterestoftheindividualswesupport.Wearecommittedtoservingandtreatingothersthroughactionsandvaluesbasedonintegrityandrespect.Ouremployeesmakeapositivedifferenceinpeople’slivesbyprovidingquality,person-centeredandinclusiveservices.

Duetoanupcomingretirement,weareseekinganexperienced,collaborativeandeffectivepeopleleadertojoinourseniormanagementteamastheHousingServicesManager,responsiblefortheadministration,operations,anddeliveryoftheDTSSAB’sHousingServices.Thisroleiscrucialindrivingourcommitmenttoensuringsafeandstablehousingforourcommunitymembers.

TheDistrictofTimiskamingSocialServicesAdministrationBoard(DTSSAB)istheServiceSystemManagerresponsibleforthefunding,administrationandoversightofHousingServiceswithintheDistrict.ReportingtotheChiefAdministrativeOfficer,theHousingServicesManageroverseesadiverseportfoliooftheDTSSAB’saccountabilitiesasahousingproviderandcommunitypartnerinmanaging:tenantservices,propertyandmaintenanceoperations,communityhousingadministration,housingandhomelessnessinitiatives,andprovinciallyfundedhousingprograms,includingCanada-OntarioCommunityHousingInitiative(COCHI),OntarioPrioritiesHousingInitiative(OPHI),HomelessnessPreventionPrograms(HPP),Canada-OntarioHousingBenefit(COBB)andOntarioRenovates.

Workingwithinapplicablelegislation,provincialrequirements,DTSSABBoardofDirectorpriorities,approvedbudgets,directionandauthoritydelegatedbytheCAO,theManagerdirectstheplanning,administrationandoperationsoftheDTSSAB’sHousingServicesportfolio,whileensuringeffectiveandaccountableservicedelivery.TheManagermonitorsoperations,leadsHousingServicesstaff,establishesoperationalprioritiesandworkplans,administersprogramresources,monitorsprogramperformance,reportsonresultsandcompliance,maintainsrelationshipswithservicesproviders,identifiesimprovementopportunitiesfortheDistrict’shousingservices,andoverseestheadministrationofcommunityhousingandapplicablehousingandhomelessnessinitiatives.

KeyResponsibilities:

Ensurecoordinatedservicedeliverybetweentenantservices,propertyandmaintenanceoperations,andotherHousingServicesfunctions,andcoordinatehousingactivitieswithotherDTSSABprogramsthroughtheeffectiveuseofavailableresourcesandinthebestinterestofourclients.

ManageHousingServicescontracts,agreementsandservicearrangements,monitoroperationalperformanceassociatedwithcontractedservicesandprogramdeliveryarrangements,ensuringapplicablefundingandserviceagreementsfulfiltheDTSSAB’scommitmentsinthedeliveryofHousingServices.





Overseethemaintenanceofhousingassets,alsomonitorandensureappropriateactiontorespondtooperational,maintenanceandproperty-relatedissues.

Monitorprogramcompliance,revenuesandexpenditures,programfinancialperformance(whilealsoidentifyingpressures,variances,andevolvingrequirements),fundingallocationsperfundingagreements,administrativepractices,aswellasexpensesassociatedwithhousingandhomelessnessinitiatives.

Identify,analyseandmonitoremergingissues,operationalneeds,servicedeliveryorfundingpressures,operationalrisks,opportunitiesforimprovement,andassessimpactstochangesinlegislation,provincialrequirements,programsandfundingagreements.

Considerpracticaloptionsandpreparerecommendations,fortheCAOand/ortheBoardofDirectorstoconsider,regardingHousingServicesmatters.

Successfullyimplementdecisionsandmonitorresultingprogramoutcomes,providingupdatesandadjustingasrequired.

Participateinthedevelopmentofoperatingandcapitalbudgets,andworkcollaborativelywithFinanceonreporting,financialcontrolsandrecommendations.

Maintaineffectiveworkingknowledgeoflegislation,regulations,provincialpolicies,directives,fundingrequirements,andHousingServicespolicies.

Establishandmaintainproductiveworkingrelationshipswithprovincialministries,municipalities,communityhousingproviders,communityorganizations,contractors,andotherpartnersrelevanttoHousingServices.

RepresentHousingServicesoncommitteesandcollaboratewithservicespartnerstosupporttheeffectivedeliveryofhousingandhomelessnessinitiatives.

Requirements&Qualifications;:

Post-secondaryeducationinsocialorhumanservices,businessorpublicadministration,communitydevelopmentorarelateddiscipline.Housing-relatedaccreditation,certificatesordesignationspertainingtohousingadministrationormanagement,includingrelatedtraining,ishighlydesirable.

Aminimumoffive(5)yearsofprogressivelyresponsibleandrelevantleadershipexperienceinprogramoroperationaladministrationrelatingtosocial/humanservices,propertymanagement/housingservices,orothercomparableexperienceinmanagingprogramdeliveryinanaccountableserviceenvironment.

Effectivesupervisoryexperienceleadingdirectreports,aswellasestablishingexpectations,monitoringperformance,andprovidingcoachingandsupport.





Anequivalentcombinationofeducation,training,andprogressivelyresponsibleexperiencethathasprovidedknowledgeandabilitiesrequiredforthepositionmaybeconsidered.PriorworkinaDistrictSocialServicesAdministrationBoard(DSSAB),ConsolidatedMunicipalServiceManagement(CMSM),municipality,communityhousingproviderorotherpubliclyfundedorganization,aswellaslegislative,regulatory,policyandfundingknowledgerelatedtohousingandhomelessness,and/orinvolvementwithhomelessnesspreventioninitiatives,communitydevelopmentorcapitalimprovementprograms,arestrongassets.

Experienceoverseeingfundingagreements,managinggrants,administeringgovernment-fundedprograms,andmanagingcomplexbudgetsandexpenditures.

Provenexperiencewithbudgetdevelopment,monitoringfinancials,fundingandresourcemanagement,aswellascompliancereporting.

Abilitytointerpretandapplylegislation,regulations,policies,effectivelymanagecomplexadministrativerequirementsanddevelopoperationalpractices.

Proficiencyinrecognizingandanalyzingoperationalissues,effectivelyproblemsolving,andapplyingsoundjudgmenttomakepracticaloperationaldecisions.

Provenanalytical,conceptual,strategicthinkingskillstointerpretservicedata,identifygaps,recognizeopportunitiesanddevelopsoundrecommendations.

Excellenttimemanagement,strongorganizationalandplanningabilities,andthecapacitytooverseeand/ormanageprojectsandcompetingpriorities.

Abilitytoeffectivelyimplementapprovedplans,decisions,improvementinitiatives,andorganizationalchangeprocesseswithahighdegreeofaccountability.

Excellentrelationship-buildingskills,negotiationandconflictresolutionabilities,highemotionalintelligence,andtactful,empathetic,inclusivecommunication.

Provenconsultationandcollaborativepartneringskillsforworkingwithstaffandbuildingstrong,multi-disciplinarypartnershipswithexternalstakeholders.

Demonstratedsoundjudgement,professionalism,discretion,andaccountabilitywhenmanagingsensitiveandcomplexmattersandrepresentingtheDTSSAB.

Effectivewrittencommunicationandreportwriting,strongpresentationskillsandabilitytoeffectivelyengageandrespondtoquestionsfromBoardmembers.

Technicalproficiency,abilitytodevelopknowledgeofrelevantapplicationsandsystems,proficiencyinMicrosoftExceltodevelopandmaintainspreadsheets.

Workingknowledgeofassetplanningandmanagement,propertymanagement,buildingmaintenanceandrepairs,construction,andtenderprocessesiskey.

Validdriver’slicenceandwillingnesstotravelregularlythroughouttheDistrict.BilingualfluencyinFrenchandEnglishisconsideredanasset.

Wethankallapplicantsfortheirinterest.Professionalreferenceswillberequestedforthoseinvitedtoaninterview.Uponreceiptofanofferofemployment,aCriminalRecord/VulnerableSectorCheckwillberequested.Applicantswillsubmitacoverletterandresume.

Contact hr@dtssab.comfordetailsorregardingadisability-relatedaccommodationrequiredtoparticipateinthehiringprocess.

TheDTSSABisanequalopportunityemployer. Informationiscollectedundertheauthorityofthe

MunicipalFreedomofInformationandProtectionofPrivacyActandwillbeusedforemploymentassessmentpurposes.

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📌 Housing Services Manager (Ontario)
🏢 Ontario Municipal Human Resources Association
📍 Ontario