Support shelter residents in Scarborough through intake coordination, crisis response, and practical assistance across contract shifts from November 2026 through May 2027.
The Salvation Army seeks a Frontline Shelter Services Worker for 50 Estate Drive. You will support admissions, enforce house rules, document activity, and provide practical, personal, and moral support. The work includes coordinating referrals, distributing supplies, monitoring residents, and maintaining accurate records.
Key Responsibilities: Complete admissions, orientations, triage, and intake documentation
Monitor residents and provide practical, personal, and moral support
Record incidents, discharges, bed activity, and facility concerns
Distribute meals, clothing, hygiene items, and harm reduction supplies




Conduct wellness checks and respond to emergencies as Fire Captain
Requirements: High school diploma and Social or Human Services diploma
Prior frontline experience in a social service setting
Knowledge of homelessness, addictions counselling, and mental health
CPR, First Aid, and Crisis Intervention certification
English fluency, de-escalation, computer, and clerical skills
Bring frontline social services experience, careful documentation, and de-escalation skills to The Salvation Army shelter in Scarborough.

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📌 Frontline Shelter Services Worker (Ontario)
🏢 TSA The Salvation Army TSA
📍 Ontario