Oversee print production and customer-facing service at Staples Canada, applying technical acumen and retail leadership to daily store operations.
This Print & Services Supervisor leads associates across print and cash areas while supporting store goals and standards. You assist customers with solutions, products, and services, then coach associates to deliver consistent engagement. The work combines production supervision, sales execution, operational excellence, and training.
Key Responsibilities: Supervise production and customer interactions in print areas
Maintain operational excellence and print brand standards
Communicate flyers and promotional items to associates
Support store programs and training as keyholder
Lead associates toward sales goals and targets
Requirements: Retail customer service experience of three-plus years
Supervisory and coaching experience preferred
Print or graphic communications experience of one to two years
Knowledge of graphic design principles
Ability to operate computer and printing equipment
Use print production knowledge, operational discipline, and retail supervision skills to lead service delivery and sales execution.

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📌 Retail Print Production Team Leader (Quebec City)
🏢 Staples Canada
📍 Quebec City