Ideal Glass Hardware Inc. is looking for a motivated and customer-focused Sales Representative to join our team in Markham.

This is a hands-on role combining sales, customer service, order processing, and warehouse order fulfillment . You will work directly with contractors, installers, fabricators, builders, and other customers from initial inquiry through completion of their orders.

Responsibilities

Assist walk-in, phone, and email customers with product inquiries, pricing, and availability

Build relationships with new and existing customers and identify sales opportunities

Recommend products, prepare quotations, and follow up on leads

Process customer orders and maintain accurate sales documentation

Personally prepare and fulfill customer orders , including picking products from the warehouse, verifying SKUs and quantities, packing, and preparing orders for pickup or shipment





Prepare purchase orders and submit them to management for approval

Follow up on orders, payments, pickups, and shipments

Maintain knowledge of products, pricing, and inventory

Qualifications

Previous sales or customer service experience

Strong communication and customer service skills

Organized, detail-oriented, and comfortable managing multiple orders and customers

Comfortable working in a hands-on warehouse environment

Basic computer skills

Able to work full-time in office in Markham

Preferred

Shopify and QuickBooks experience

B2B sales experience

Experience in glass hardware, construction, building materials, or hardware

Familiarity with inventory, SKUs, quotations, purchase orders, and order fulfillment

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📌 Sales Representative – Glass Hardware Products (Ontario)
🏢 Ideal Glass Hardware Inc. (IGH)
📍 Ontario