Assistant Store Manager Customer Experience (Ontario)

Assistant Store Manager Customer Experience (Ontario)

02 Nov
|
Andrews
|
Ontario

02 Nov

Andrews

Ontario

Shape Andrews’ in-store and digital customer journey through product expertise, visual merchandising, and operational leadership. Support a unified commerce model.
As Assistant Store Manager, you help deliver the store’s sales target while developing associates and improving customer experience. You will understand Andrews’ services, become an expert in product knowledge, and support high net-worth customer relationships. The role also includes visual standards, process improvements, and team coordination.
Key Responsibilities: Explain Andrews’ services and offerings across customer touchpoints
Build expertise in product knowledge and selection information
Support visual merchandising and browsing experience improvements




Help develop and serve high net-worth customers
Suggest and implement measurable process improvements
Requirements: Two to three years’ luxury retail management experience
Experience coaching, mentoring, developing, and leading teams
Robust process management capability
Project management, planning, and execution preferred
Microsoft Word, PowerPoint, Excel, and SharePoint knowledge
Apply customer journey knowledge, product expertise, and team leadership to strengthen Andrews’ luxury retail experience and store performance.

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📌 Assistant Store Manager Customer Experience (Ontario)
🏢 Andrews
📍 Ontario

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