French Technical Support Agents troubleshoot security technology in person at GardaWorld’s Edmonton location. Apply customer service and analytical problem-solving skills.
This full-time Technical Support Agent role provides expert assistance to customers and team members through various platforms. You will support security alarm systems, cameras, smart home devices, environmental sensors, communication modules, and mobile applications. The position emphasizes prompt resolution and clear technical explanations.
Key Responsibilities: Handle incoming technical support calls professionally
Troubleshoot security systems and connected devices
Resolve issues remotely whenever possible
Schedule service appointments requiring on-site intervention




Document interactions, troubleshooting steps, and solutions
Requirements: High school diploma or equivalent
At least one year of customer service or technical support experience
Solid troubleshooting and analytical problem-solving skills
Excellent verbal and written communication skills
Ability to work on-site in Edmonton
Use French technical support, troubleshooting, and communication skills to help GardaWorld customers resolve security technology issues efficiently.

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📌 French Technical Support Agent (Alberta)
🏢 GardaWorld
📍 Alberta