Support job seekers with administrative and customer service expertise as WorkLink’s Community Resource Centre Specialist across Sooke and Langford offices.
This term position supports residents accessing employment services through reception, resource-room assistance, and client intake. The role requires database experience, Microsoft Office knowledge, and transparent professional communication. You will assist clients with registrations, appointments, job searches, and career resources while collaborating with the client services team.
Key Responsibilities: Welcome visitors and direct clients to appropriate staff members
Answer calls, inquiries, messages, and service questions professionally
Maintain resource areas, job listings, and community information
Process WorkBC registrations, applications, scanning, filing, and data entry




Support appointments, job searches, resumes, workshops, and meetings
Requirements: At least one year of administrative customer-facing office experience
Experience assisting clients with detailed information and barriers
Microsoft Office, database, and information-system working knowledge
Accurate organization, prioritization, communication, and time management skills
Ability to de-escalate concerns while maintaining confidentiality and boundaries
Bring administrative accuracy, client support, and employment-resource knowledge to WorkLink’s community-focused services in Sooke and Langford.

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📌 Community Resource Centre Specialist (British Columbia)
🏢 WorkLink Employment Society
📍 British Columbia