Education: Other trades certificate or diploma Experience: 3 years to less than 5 years or equivalent experience Work setting Travel agency Travel and tourism Tasks Sell travel products and travel insurance Attend to cancellations and schedule changes Make transportation and accommodation reservations using computerized reservation and ticketing system Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs Certificates, licences, memberships, and courses Travel Industry Council of Ontario (TICO) Travel bookings Business travel Leisure travel Individual travel Group travel Domestic travel International travel Adventure travel Cruise ship Personal suitability Client focus Productive interpersonal skills Excellent oral communication Initiative Judgement Organized Reliability Team player Screening questions Do you have experience working in this field? Do you have the required certifications listed in the job posting? Employment terms options Day Work Term: Permanent Work Language: English Hours: 25 to 35 hours per week