Support members and clients onsite at Desjardins through personalized financial guidance, transaction support, and digital solution expertise. Help every visitor feel welcome.
As a member and client experience advisory agent, you improve satisfaction while promoting cooperative values. You advise on financial products, services, and distribution channels. You open accounts, complete transactions, identify business opportunities, and refer specialized needs to colleagues.
Key Responsibilities: Welcome members and clients while listening to their needs
Advise on financial products, services, and distribution channels
Open accounts and support financial transactions
Promote digital solutions and technological tools
Refer specialized needs to appropriate colleagues
Requirements: High school diploma in a related field
Minimum three years of relevant experience
Knowledge of French is required
Knowledge of counter and convenience products and services
Knowledge of security measures, legal frameworks, and internal controls
Bring customer focus, financial service knowledge, and digital confidence to Desjardins member and client support onsite.

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📌 Desjardins Member Experience Advisor (Quebec City)
🏢 Desjardins
📍 Quebec City