Coordinate family visits and children’s appointments as a Case Aide at the Scarborough Branch. Use sound judgment while supporting Family Service clients and children in care.
As part of the Access Team, you will assist social work staff with practical and supportive responsibilities. Duties include arranging transportation, accompanying clients or workers, providing short-term child and home care, and booking appointments. You will also maintain records and supplies.
Key Responsibilities: Book appointments for children, families, and community members
Accompany workers, clients, or children to appointments
Provide short-term child and home care relief
Assist during complex client sessions with child care
Maintain toy supplies in reception and interview rooms
Requirements: Effective verbal and written communication skills
Clinical approach with emotionally distressed clients
Experience with Microsoft Office and computer software
Knowledge of parenting and child-parent attachment
Bilingual French and English skills are an asset
Use family support, appointment coordination, child care, and communication skills in this Scarborough case aide position.

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📌 Family Services Case Aide Scarborough (Ontario)
🏢 Children's Aid Society of Toronto
📍 Ontario