Property tax expertise and payment processing define this full time onsite Customer Service Representative position in Financial Services. Serve the public through counter, telephone, and written inquiries.
Reporting through senior customer service or cashier leadership, this position provides property tax information and receives payments. You will explain legislation changes, rebate programs, and appeal procedures while maintaining accurate revenue records. The work supports tax billing, receipts, and account research.
Key Responsibilities: Respond to public property tax inquiries through multiple channels
Explain legislation changes, rebate programs, and appeal procedures
Receive, record, deposit, and reconcile corporate revenues
Process payment stubs, cheques, batches, tapes,



and records
Research special-attention tax accounts and payment discrepancies
Requirements: One year of a two-year Business Administration Diploma
One to two years of related experience
Unit 1 of the Municipal Tax Administration Program
Accuracy processing data, cash, cheques, and supporting documents
Availability for onsite Monday-to-Friday work, with possible changes
Apply property tax knowledge, payment accuracy, and public service skills within Financial Services as an onsite representative.

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📌 Property Tax Customer Service Representative (Ontario)
🏢 City of London
📍 Ontario