Help newcomer families access Hamilton services as an in-person Systems Navigator supporting parents and children through CAPC. This part time work begins January 2027.
Working with the Social Planning and Research Council of Hamilton, you will provide one-on-one assistance to parents of children from birth to age six. The Systems Navigator supports cultural communities through referrals, service connections, and community-based program delivery. The schedule is 13.5 hours weekly, across two days determined between Monday and Thursday.
Key Responsibilities: Support newcomer families accessing local services
Provide information and referrals supporting family well-being
Collaborate with CAPC partners to connect services




Present at CAPC-related events and meetings
Maintain information for reporting and evaluation
Requirements: Previous experience working with newcomers is an asset
Systems planning, referral, and outreach skills
Ability to work across diverse cultural communities
Strong organization, communication, and presentation skills
Arabic, Farsi, Spanish, Punjabi, Hindi, or Urdu is an asset
Use community outreach, service knowledge, and cultural communication skills to help CAPC families navigate Hamilton's local supports.

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📌 Newcomer Family Services Navigator (Ontario)
🏢 Social Research and Planning Council of Hamilton
📍 Ontario