Deliver professional customer service at Mindplace Newcastle, managing medical centre administration, reception enquiries, and accurate records. The role is permanent and full time.
Bupa seeks an Administrative Assistant to help create positive experiences for patients, customers, and colleagues. You will coordinate appointments, paperwork, customer reports, results, and correspondence while maintaining a professional reception. The role requires communication, organisation, confidentiality, and confidence using Microsoft Office and appointment systems.
Key Responsibilities: Greet and welcome customers throughout their centre visit
Manage local mailbox, emails, calls, and customer queries
Dispatch reports and manage abnormal results effectively
Receive, scan, upload,



and follow up customer results
Collect, distribute, and send incoming and outgoing post
Requirements: Professional, friendly service for patients and colleagues
Strong organisation, reliability, proactivity, and attention to detail
Adaptable availability for hours, days, and shift patterns
Ability to work autonomously in busy environments
Medical terminology knowledge or willingness to learn
Use your communication, results management, and administrative skills to support patients and centre operations at Bupa Mindplace Newcastle.

#J-18808-Ljbffr

📌 Medical Centre Customer Service Administrator (Ontario)
🏢 Bupa UK
📍 Ontario