Workplace operations and hospitality define this senior specialist role at RSM, supporting secure, welcoming offices and responsive colleague services. The position delivers daily office support across location operations.
As a senior Workplace Experience Support Specialist, you will coordinate facilities, reception, visitor management, and hospitality experiences. You will also support office equipment, supplies, onboarding, events, and ServiceNow requests. The work includes collaboration with building management, vendors, and office leadership while following playbooks and firm policies.
Key Responsibilities: Coordinate reception, visitor management, and multiline telephone systems
Maintain office facilities, equipment, supplies, and safety resources
Support office moves, remodels,



and facilities projects
Lead onboarding, orientation, and local procedure training
Coordinate meetings, events, catering, rooms, and audiovisual equipment
Requirements: High school diploma or GED
Three or more years of related experience
Working knowledge of assigned tools, resources, and technology
Intermediate to advanced Microsoft Office skills
Ability to lift forty pounds and stand extensively
Apply workplace operations, hospitality, facilities coordination, and Microsoft Office skills as RSM's senior workplace experience specialist.

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📌 Senior Workplace Experience Specialist (Ontario)
🏢 RSM US
📍 Ontario