Support municipal licensing through customer service and application processing in a hybrid, full time temporary role with Monday-to-Friday hours.
Reporting to a Coordinator or Manager, the Customer Service Representative, Licensing and Bylaws supports Municipal Compliance. You will review licensing applications, explain applicable by-laws, maintain records, and address public inquiries. The assignment is full-time and temporary for up to one year.
Key Responsibilities: Accept, process, and issue municipal licenses
Review applications, forms, signatures, approvals, and deficiencies
Explain licensing categories, by-laws, and inspection requirements
Respond to inquiries and refer technical matters appropriately
Accept payments, issue receipts,



and reconcile daily records
Requirements: One-year post-secondary certificate in office administration or equivalent
Six months of related office and customer service experience
Excellent customer service, administrative, and organizational skills
Proficiency with word-processing, spreadsheets, and various software
Knowledge of municipal by-laws is an asset
Apply your licensing administration, by-law knowledge, and customer service skills within Municipal Compliance on a hybrid schedule.

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📌 Municipal Licensing Customer Service Representative (Ontario)
🏢 City of London
📍 Ontario