Summary
The function of this contract position is to provide customers with high quality service and identify material required to complete customer orders. The incumbent will maintain an organized office, control inventory flow, both incoming and outgoing. They will manage existing customer accounts and prospect new customers with the goal of selling Royal Building Solutions products.

Summary
The function of this contract position is to provide customers with high quality service and identify material required to complete customer orders. The incumbent will maintain an organized office, control inventory flow, both incoming and outgoing. They will manage existing customer accounts and prospect current customers with the goal of selling Royal Building Solutions products.

Duties And Responsibilities
May include, but are not limited to, the following:

Process customer orders, including custom orders, and price them accurately

Process financial transactions according to credit procedures

Answer telephones and process/distribute incoming email

Use the POS & JDE systems to process quotes, orders and invoices

Prepare quotes and follow up accordingly

Provide overall support and after sales service to customers

Other customer/administrative/warehouse duties as required

Education,



Experience And Qualifications

High School Diploma

Knowledge/experience in building supplies

Ability to comprehend and follow branch business procedures

Ability to work well as a team and independently

Ability to identify and solve problems when required

Strong computer skills

*MUST HAVE* impeccable communication skills, both spoken and written.

Ability to work in a fast-paced, self-directed environment

Positive attitude along with a strong desire to learn and adapt to change

Experience working at a customer service desk/counter

WORK ENVIRONMENT
The noise level in the work environment is usually moderate as normally based in an office. May also result in exposure to outside elements and may require usage of stairs and elevators.

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples lives through your products and presence in the communities in which we operate.

Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

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📌 Customer Service Representative - CONTRACT 6 months (Quebec City)
🏢 Westlake Royal Building Products
📍 Quebec City