Use Epic scheduling and registration skills as a Patient Service Clerk supporting appointments, referrals, and clinic check-ins at CHEO. Bilingual English and French communication is essential.
This Patient Service Clerk manages patient registration, referrals, scheduling, and clinic administration. The work uses Epic, including Cadence, Referral Management, Inbasket communication, and order workqueues. You will support patients and families while maintaining records, lists, charts, supplies, and established procedures.
Key Responsibilities: Create patient profiles and register patients in Epic Cadence
Enter, scan, and update electronic referrals in Epic
Schedule appointments, interpreters, clinic orders, and follow-ups
Complete patient check-ins, check-outs, payments,



and eligibility updates
Monitor workqueues, maintain charts, and respond to inquiries
Requirements: Secondary School Graduation Diploma
Approximately six months of related experience
Knowledge of Epic, Sunrise, and Outlook software
Effective oral and written communication with internal and external customers
Essential English and French bilingualism with language assessment
Bring Epic registration, referral management, scheduling, and patient communication skills to CHEO’s Patient Service Clerk position.

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📌 Patient Services Clerk Epic Scheduling (Quebec City)
🏢 Children's Hospital of Eastern Ontario - Ottawa Children's Treatment Centre
📍 Quebec City