Resolve application issues across Canada Cartage’s warehouse technology portfolio in Mississauga, combining technical support with project coordination.
This IT Application Analyst position supports daily operations across WMS, shipping platforms, picking technology, printing solutions, portals, and related systems. You will manage tickets, investigate root causes, coordinate vendors, and assist infrastructure and security teams. The hybrid schedule includes three in-office days each week, with occasional travel and after-hours support.
Key Responsibilities: Adhere to SLAs while managing application support incidents
Assist Service Desk, Infrastructure, and EDI troubleshooting activities
Coordinate local printing, desktop, network, and warehouse support
Prepare application test plans, cases, results,



and defect triage
Train users and trainers through documentation and SOPs
Requirements: Strong analytical skills developed through five-plus years of relevant experience
Excellent written, verbal, listening, and presentation communication
Ability to prioritize simultaneous support and project initiatives
Ability to work independently with cross-functional teams
Technical proficiency with Microsoft Office applications
Bring structured troubleshooting, warehouse technology knowledge, and explicit communication to Canada Cartage’s application support function.

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📌 IT Application Support Analyst WMS (Ontario)
🏢 Canada Cartage Group
📍 Ontario