Support shelter residents overnight as a Caseworker with The Salvation Army, using assessment, counselling, and crisis response skills. Work Sunday through Thursday, 11:00 p.m. to 7:00 a.m.
This permanent, full time position maintains an active caseload for shelter and CRF clients. You will complete resident intakes, assess needs, provide problem-solving and referral counselling, and connect clients with community resources. The work supports life planning and quality-of-life evaluation.
Key Responsibilities: Maintain an active caseload for shelter and CRF clients
Complete intake and assessment for each resident
Provide problem-solving and referral counselling
Respond to client issues and crises at front desk




Record incidents factually in required reports
Requirements: Social Service diploma or related education and life experience
Excellent oral, written, and interpersonal communication skills
Knowledge of community-based resources
Current First Aid, CPR, and Non-Violent Crisis Intervention certificates
Required criminal, vulnerable-sector, and enhanced reliability screening
Apply your assessment, counselling, documentation, and crisis-response abilities while supporting clients during overnight shelter operations.

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📌 Overnight Shelter Caseworker (Ontario)
🏢 TSA The Salvation Army TSA
📍 Ontario