Deliver customer service by phone and email as a Customer Experience Representative in Langley, BC, supporting online shopping needs.
Pattison Food Group Ltd. is hiring full time and part-time Customer Experience Representatives reporting to the Customer Service Team Lead. You will help customers navigate online shopping tools, resolve order questions, and support More Rewards. The position requires customer service experience, computer proficiency, and strong communication.
Key Responsibilities: Deliver customer service through phone and email
Resolve customer needs with empathy and efficiency
Guide customers through online shopping tools
Document and track customer inquiries and complaints
Partner with ecommerce and store teams on orders
Requirements: One to two years of customer service experience
Proficiency with computer applications and new technologies
Typing speed of at least 50 WPM
Strong verbal and written communication skills
Previous call center experience is an asset
Support Pattison Food Group customers in Langley through phone service, online shopping guidance, and thoughtful issue resolution.

#J-18808-Ljbffr

📌 Customer Service Representative Langley (British Columbia)
🏢 Pattison Food Group
📍 British Columbia