Process customer orders and returns as a Counter Sales Associate with Richelieu Hardware in Mississauga, Ontario, supporting organized pickup service.
Reporting to the Pickup Counter Supervisor, this position handles customer assistance, order entry, credits, returns, and order organization. The schedule runs 8am to 5pm Monday through Thursday, with 9am to 5pm Fridays. Strong time management, communication, listening, and customer service skills support daily counter operations and warehouse coordination.
Key Responsibilities: Process customer pickup orders and returns
Monitor pickup orders to ensure proper sequence
Place customer orders as required
Pull warehouse orders when required
Answer telephones and complete assigned duties
Requirements: Post-secondary degree preferred
Minimum two years’ similar experience
Strong time management skills
Solid interpersonal, communication, and listening skills
Excellent customer service and computer literacy
Bring order processing, customer service, and organization skills to Richelieu Hardware’s Mississauga pickup counter.