Is this role right for you? In this role you will: Build strong customer relationships and deliver excellent customer service Uncover and solve customers’ needs Explain complicated concepts simply Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment Demonstrate an eagerness to learn and determination to succeed Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience with conducting easy sales, proactive marketing calls and providing financial advice Have strong technical skills,



able to promote and demonstrate the use of digital/self-service banking options Previous banking experience is a strong asset What’s in it for you? The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers A rewarding career path with diverse opportunities for professional development An organization committed to making a difference in our communities– for you and our customers You can expect to be recognized and rewarded for high-performance.

You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development A competitive compensation and benefits package In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

📌 Senior Customer Experience Associate - Saint-Laurent and Prince-Arthur, Mtl, QC - 22.5 hours/week (Montreal)
🏢 Scotiabank
📍 Montreal