Support Michaels customers at the Winnipeg-Crossroads store through product assistance, checkout service, and Rewards conversations. Create fast, friendly interactions while helping maintain merchandise standards across the store.
This customer service position combines shopping assistance with cash handling, merchandise recovery, and store maintenance. You will explain Rewards perks, Private Label Credit Cards, and Voice of Customer surveys. Duties also include omnichannel fulfillment, truck unloading, stocking, and custom framing cross-training.
Key Responsibilities: Assist customers with shopping, product locations, and solutions
Execute checkout transactions and cash handling to standards
Complete Rewards and Private Label Credit Card enrollments
Perform merchandise recovery,



returns, and general store maintenance
Assist with SISO, AD sets, and omnichannel processes
Requirements: Retail or customer service experience preferred
Ability to remain standing and move throughout the store
Regular ability to bend, lift, carry, reach, and stretch
Ability to lift heavy boxes and reach high shelves
Canadian applicants must meet applicable legal requirements
Use customer assistance, cash handling, and merchandise recovery skills to serve Michaels shoppers at Winnipeg-Crossroads.

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📌 Michaels Crossroads Customer Service Associate (Manitoba)
🏢 Michael
📍 Manitoba