Serve French- and English-speaking customers as an Insurance Sales and Customer Service Associate in a hybrid Montreal or Sherbrooke setting. Use communication and listening skills daily.
At Intact and belairdirect, you will advise home and auto insurance customers about available solutions. This inbound call centre role includes training, customer needs analysis, product promotion, and support for new initiatives. You will receive mentorship while pursuing insurance licensing and career progression.
Key Responsibilities: Advise customers about insurance coverage for valuable assets
Answer questions about products and available insurance solutions
Analyze customer needs and propose innovative choices




Help home and auto customers select insurance solutions
Support development and implementation of new initiatives
Requirements: At least one year of similar experience
French fluency for regular bilingual customer service
Excellent communication, listening, and empathy skills
Solid computer skills across multiple systems
Willingness to complete the provincial insurance licensing exam
Bring customer-focused advising, bilingual communication, and insurance licensing readiness to Intact’s growing belairdirect team.

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📌 Insurance Sales Customer Service Associate (Quebec City)
🏢 belairdirect
📍 Quebec City