Support homeless adults as a Shelter Resource Worker in Courtenay, providing intakes, referrals, and assistance across a 24-hour emergency shelter.
Lookout Housing and Health Society seeks a casual Shelter Resource Worker for the Courtenay Temp Winter Shelter. Working under the Site Manager, you will support guests facing homelessness, addictions, mental health challenges, and multiple barriers. The work includes connecting guests with community services and external resources.
Key Responsibilities: Provide support, supervision, and assistance to homeless adults
Complete guest intakes, orientations, interviews, and referrals
Provide basic necessities and maintain a safe environment
Complete records and maintain statistical data




Support current staff and shelter members needing assistance
Requirements: Related certificate or Grade 12 plus two years’ recent experience
Familiarity with addiction, mental health, income assistance, and harm reduction
Current Occupational First Aid Level 1 certificate
Strong communication, documentation, organization, and stress management skills
Vulnerable Sector criminal record clearance and respirator fit testing
Bring community resource knowledge, crisis support, and organized documentation skills to Lookout’s Courtenay emergency shelter services.

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📌 Emergency Shelter Resource Worker (British Columbia)
🏢 Lookout Housing and Health
📍 British Columbia