02 Nov
|
Saskatchewan Roughrider Football Club
|
Saskatchewan
02 Nov
Saskatchewan Roughrider Football Club
Saskatchewan
Create memorable experiences for Rider Nation as a Fan Services Representative based at Mosaic Stadium in Regina. Connect fans with personalized, responsive support.
This position supports Saskatchewan Roughriders season ticket members and fans before, during, and throughout the season. You will listen to feedback, resolve concerns, process payments, and assist with general ticket inquiries. Success requires enthusiasm, calm problem-solving, relationship building, and a positive professional approach.
Key Responsibilities: Build relationships through fan feedback and service conversations
Resolve customer issues promptly and effectively
Communicate through phone, email, text, and in-person channels
Assist single-game purchases and special promotions
Create, send, and save MVP Contracts
Requirements: Passion for creating memorable fan experiences
Transparent, confident written and verbal communication
Ability to stay calm while solving problems
Positive attitude and customer service focus
Ability to work with Saskatchewan Roughriders home games
Apply your communication, problem-solving, and relationship-building strengths to help Rider Nation enjoy exceptional Saskatchewan Roughriders service.
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📌 Rider Nation Fan Experience Specialist (Saskatchewan)
🏢 Saskatchewan Roughrider Football Club
📍 Saskatchewan