Customer relationships drive this TD Banking Associate role, where communication and problem resolution support a positive branch experience. Work location is Montréal, Quebec.
At TD Canada Trust, the Personal Banking Associate handles day-to-day customer advice, service transactions, and financial needs. You will understand customer priorities, recommend banking solutions, and refer customers for current accounts or investment advice. You will also educate customers about digital banking while supporting frontline staff and reporting non-standard matters to management.
Key Responsibilities: Engage customers regarding advice, transactions, and banking solutions
Resolve customer problems and exercise confidential matter judgement
Build confidence in mobile, ATM, and online banking




Report critical and non-standard matters to management
Recommend branch process and practice improvements
Requirements: High School diploma and/or one year relevant experience
Post-Secondary or Undergraduate degree preferred
IFC or equivalent certification within 90 days
Customer experience skills and effective communication
Ability to manage changing priorities independently
Use communication, customer service, and banking solution knowledge to strengthen everyday client experiences with TD Canada Trust.

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📌 TD Banking Customer Experience Associate (Quebec City)
🏢 TD
📍 Quebec City