Use French and English communication skills as a Bilingual Debt Collections Representative working in-office in Barrie, Ontario. Negotiate repayment solutions professionally.
This full-time role suits candidates with at least one year of debt collections, financial services, or related account recovery experience. You will contact customers about overdue accounts, explain balances and payment options, and develop realistic repayment plans. The position operates within a high-volume call centre with measurable recovery targets.
Key Responsibilities: Contact French-speaking and English-speaking customers about overdue accounts
Negotiate repayment arrangements within approved guidelines
Develop realistic plans based on customer circumstances
Document conversations,
commitments, and follow-up activities
Meet individual and team collection targets
Requirements: One or more years of debt collections experience
Strong spoken and written French and English
Skilled, empathetic approach to difficult financial conversations
High-volume call centre and target-driven work capability
High school diploma or equivalent education
Apply your bilingual communication, negotiation, and customer service skills to resolve overdue accounts and support recovery targets in Barrie.