We are looking for a detail-oriented Collections specialist to join a manufacturing organization in Maple Ridge, British Columbia on a contract basis.
This in-office opportunity is suited to someone who can take ownership of overdue accounts, investigate account details, and maintain consistent follow-up with customers to support timely payment.
The role works closely with the accounts receivable team and focuses on improving collection activity through organized outreach, practical problem-solving, and robust communication.
Responsibilities: • Manage collection activities for overdue customer accounts and maintain regular follow-up to support timely payment. • Review aging reports to identify priority balances and concentrate efforts on long-outstanding receivables.
• Investigate inactive or unclear accounts to determine the appropriate contact person and confirm account ownership. • Coordinate with the accounts receivable team to align on assigned regions, collection priorities, and performance targets. • Place effective reminder processes in motion through phone calls, email communication, and account follow-up schedules. • Record collection updates, customer interactions, and payment commitments accurately within internal systems. • Use Epicor and related tools to monitor account status, track activity, and support payment processing. • Escalate unresolved issues or high-risk delinquent accounts when further review or action is required.
📌 Collections (Maple Ridge)
🏢 Robert Half
📍 Maple Ridge
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