Group benefits knowledge and client communication anchor this hybrid Benefits Specialist chance at GroupHEALTH’s Surrey, BC office. Support clients and plan members.
As a Benefits Specialist, you will serve as a trusted contact for direct clients and their benefit needs. You will educate clients, administer plans according to carrier guidelines and policy design, and support system access. The position also involves email, phone, and video communication, plus accurate administration across multiple internal systems.
Key Responsibilities: Educate clients on benefits and plan design
Administer plans according to carrier guidelines
Support clients using multiple systems
Provide training for external WEBS users
Engage providers through email, phone, and video
Requirements: Clear and respectful communication skills
Ability to adapt communication styles tactfully
Organized approach to deadlines and priorities
Two or more years customer service experience
Post-secondary education considered an asset
Bring benefits education, systems support, and respectful communication to client service with GroupHEALTH in Surrey, BC.

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📌 Group Benefits Client Service Specialist (British Columbia)
🏢 GroupHEALTH Benefit Solutions
📍 British Columbia