Student-facing service is central to this Senior Student Services Officer position with University of Ottawa Student Affairs. Handle requests across academic pathways.
Working from the Main Campus, this position serves as a first point of contact for students seeking academic and administrative support. You will receive requests, determine eligibility, approve certain course selections, and complete required follow-ups. Your work spans program modifications, registration, student mobility, academic performance, retention, and graduation, while collaborating with faculties and associations including COOP and Immersion.
Key Responsibilities: Receive and acknowledge student requests across academic services
Determine eligibility for program, registration, and mobility requests
Approve eligible course selections and finalize required steps




Identify students experiencing or approaching academic difficulties
Coordinate with colleagues, faculties, and student associations
Requirements: Ability to analyze student requests and determine eligibility
Ability to provide responsive client service and follow-up
Knowledge of academic and administrative timelines
Ability to analyze academic performance and related data
Ability to collaborate with university services and associations
Bring student service, eligibility assessment, academic analysis, and coordination skills to support University of Ottawa students.

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📌 Senior Student Services Officer (Quebec City)
🏢 University of Ottawa
📍 Quebec City