Senior Product Delivery Analyst (Toronto)

Senior Product Delivery Analyst (Toronto)

02 Nov
|
Company 19 - John Hancock Life Insurance Company (U.S.A.)
|
Toronto

02 Nov

Company 19 - John Hancock Life Insurance Company (U.S.A.)

Toronto

Senior Product Delivery Analyst Sim

Corp Dimension | Investment Accounting Locations: Boston, Massachusetts or Toronto, Ontario Employment Type: Full-time The Opportunity Are you an experienced Sim

Corp Dimension professional who enjoys solving complex investment accounting challenges and turning business needs into scalable technology solutions? We’re looking for a Senior Product Delivery Analyst to join our Investment Accounting product team.

In this role, you’ll work at the intersection of investment accounting, financial instruments, technology, and product delivery , helping deliver solutions that support critical accounting, reporting, reconciliation, and operational processes.

You’ll partner with Investment Accounting, Finance, Operations, Risk, Product, and Technology teams to enhance Sim

Corp Dimension , solve complex business and technology challenges, and help shape the future of our investment accounting platform.

This is an opportunity to bring deep Sim

Corp expertise to a highly cooperative environment while working on initiatives spanning investment accounting, data integration, automation, operational controls, and emerging AI capabilities .

What You’ll Do Configure, enhance, test, and support Sim

Corp Dimension solutions supporting investment accounting and financial reporting.

Translate complex business and accounting requirements into clear functional specifications, configurations, and solution designs .

Configure accounting rules and workflows supporting trade processing, valuation, reconciliation, corporate actions, general ledger posting, and financial reporting .

Support investment accounting processes across multiple asset classes, including fixed income, equities, derivatives, alternatives, and cash instruments .

Partner with Product Managers, Investment Accounting, Finance, Operations, Risk, Business Analysts, developers, and QA teams to deliver effective end-to-end solutions.

Troubleshoot complex accounting and technology issues, perform root-cause analysis, and implement sustainable solutions.

Integrate Sim

Corp Dimension with enterprise data platforms, APIs, external data feeds, general ledger systems, and downstream applications .

Analyze investment transactions, accounting entries, positions, and reconciliation results to identify issues and opportunities for improvement.

Help optimize the performance and reliability of batch processing, interfaces, accounting workflows, and reporting processes .

Support testing, release management, deployment, training, and post-implementation activities.

Contribute to deployment and release processes using Azure Dev

Ops and related enterprise technologies.

Participate in Agile delivery activities, including backlog refinement, sprint planning, story sizing, and cross-functional delivery.

Identify opportunities to use automation, AI, intelligent assistants, and copilots to improve investment accounting and operational workflows.

Contribute to engineering standards, knowledge sharing, documentation, and continuous improvement across the team.

What You Bring 6–8+ years of hands-on experience implementing, configuring, engineering, or supporting Sim

Corp Dimension .

Proven experience delivering and supporting production investment accounting solutions within Sim

Corp Dimension.

Strong knowledge of investment accounting principles, financial reporting, and investment operations .

Strong understanding of financial instruments across asset classes, including: Fixed income Equities Options Futures and forwards Swaps Alternative investments Cash instruments Experience with derivatives processing,



valuation, corporate actions, reconciliation, and financial reporting .

Experience configuring and supporting critical Sim

Corp batch processes and accounting workflows .

Strong SQL and relational database experience.

Experience integrating Sim

Corp Dimension with APIs, data feeds, data platforms, general ledger systems, and downstream applications .

Experience with enterprise deployment and release-management practices.

Understanding of cloud and infrastructure fundamentals, particularly secure enterprise integration patterns.

Strong analytical and problem-solving abilities with experience working through complex issues spanning accounting, technology, and operations .

Strong communication skills with the ability to explain complex Sim

Corp configurations and investment accounting concepts to both technical and non-technical stakeholders.

Ability to collaborate, facilitate discussions, and build effective relationships across a large, cross-functional organization.

Your Sim

Corp Expertise We’re particularly interested in candidates with hands-on experience across Sim

Corp Dimension capabilities and modules such as: Trade Manager Filter Toolbox Corporate Action Manager Reconciliation Manager Finance Schemes Portfolio Figures Investment Management Warehouse You don't necessarily need experience with every module.

We’re interested in professionals who bring deep, practical Sim

Corp expertise and understand how the platform supports investment accounting processes from end to end.

What Could Set You Apart Experience in one or more of these areas would be an advantage: Building automation, monitoring, or intelligent operational-support solutions in enterprise environments.

Integrating AI/ML or Generative AI capabilities into enterprise applications or workflows.

Exposure to Azure OpenAI, OpenAI APIs, or comparable LLM technologies .

Interest in emerging AI capabilities, including agentic workflows, multi-agent systems, and intelligent operations .

Experience working with JIRA and Confluence in an Agile delivery environment.

Knowledge of Aladdin or other investment management and investment accounting platforms . A passion for continuous learning and improving investment technology and Sim

Corp engineering practices.

Why Join Us? This role goes beyond traditional application support.

You’ll have the chance to become a key contributor to a business-critical investment platform and use your Sim

Corp Dimension and investment accounting expertise to influence how solutions are designed, delivered, and improved.

You’ll tackle challenging problems across investment accounting, financial instruments, technology, data, automation, and AI , while collaborating with teams across both the business and technology organizations.

Most importantly, you’ll have the opportunity to see the impact of your work on the systems and processes that support sophisticated investment operations.

If you’re a hands-on Sim

Corp professional who enjoys solving difficult problems, collaborating across teams, and improving how investment accounting technology works, we’d love to hear from you.

About Manulife Manulife is a leading international financial services provider,



helping people make decisions easier and lives better.

Help shape the future you want to see and discover that better can take you anywhere you want to go.

Manulife/John Hancock is committed to fostering an inclusive workplace and providing equitable opportunities throughout recruitment, development, advancement, and compensation in accordance with applicable law.

The role being advertised is an existing vacancy.

About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

To learn more about us, visit .

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity.

We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.

All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.

To request a reasonable accommodation in the application process, contact .

Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $107,450.00 USD - $199,550.00 USD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

If you are applying for this role outside of the primary location, please contact for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.

We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources.

Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process.

For more information, please refer to our . I I I I Company: John Hancock Life Insurance Company (U.S.A.)

📌 Senior Product Delivery Analyst (Toronto)
🏢 Company 19 - John Hancock Life Insurance Company (U.S.A.)
📍 Toronto

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