Analyze fraud alerts and investigate suspicious transactions as a Fraud Detection Analyst with Tangerine in Toronto, Ontario. This role uses a hybrid work model.
You will support Tangerine Fraud Operations by detecting, investigating, and mitigating fraudulent activity across products. The position protects customers and minimizes financial losses while following regulations, policies, and operational controls. Strong analytical judgment, customer communication, and problem resolution are central to the work.
Key Responsibilities: Analyze fraud detection alerts for suspicious activity
Investigate questionable transactions across Tangerine products
Contact customers and determine whether accounts require blocking




Respond to large-scale fraud attacks and identify compromise points
Report emerging fraud trends and activities to management
Requirements: High school diploma or equivalent
Customer service experience, preferably in financial services
Robust analytical, critical-thinking, and decision-making skills
Effective verbal, written, and interpersonal communication
Availability for fixed shifts, weekends, and holidays
Apply analytical investigation, customer communication, and fraud mitigation skills while supporting Tangerine customers and products in Toronto.

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📌 Fraud Detection Analyst Toronto (Ontario)
🏢 Tangerine
📍 Ontario