Role Responsibilities Turn Complex Processes into Engaging Learning Experiences Are you passionate about transforming complex business processes and technology into explicit, practical learning experiences that empower users to succeed? Reporting to the Senior Training Business Analyst, as the Instructional Design Specialist, you will bring your expertise in adult learning and instructional design to support government-wide 1GX learning and outreach.

You will design and develop accessible, engaging learning solutions, including blended learning, digital guidance and train-the-trainer resources that help users confidently navigate system changes and business processes.

Working collaboratively within established standards and strategies, you will support training delivery, evaluate learning effectiveness, recommend improvements and coordinate assigned training initiatives to strengthen user adoption and learning outcomes across the organization.

Responsibilities: Some of the responsibilities of this position includes, but are not limited to: Analyze Learning Needs and Plan Training Assess business changes, learner needs, performance gaps and training requirements.

Define learning objectives, audiences, delivery approaches, resources and timelines.

Identify risks, dependencies and non-training issues; maintain analysis records and escalate concerns.

Design and Develop Learning Solutions Design accessible, role-based blended learning and digital performance-support solutions using adult-learning principles.

Develop learning materials, assessments and point-of-need guidance using approved Digital Adoption Platforms (DAPs).

Apply approved authoring, multimedia, analytics and AI-enabled tools, ensuring accuracy, accessibility, quality and compliance.





Coordinate Training Deliverables Plan and coordinate assigned training work packages, milestones, dependencies and stakeholder reviews.

Collaborate with subject matter experts, business owners and project teams to validate content and requirements.

Coordinate testing, approvals, publication and progress reporting in accordance with established standards and governance.

Support Training Delivery Prepare and facilitate learning sessions, demonstrations and train-the-trainer activities.

Support pilots, facilitator readiness and consistent delivery across government audiences.

Incorporate approved feedback and improvements into learning materials.

Evaluate and Improve Learning Evaluate learning effectiveness and adoption using feedback, assessments and DAP analytics.

Identify improvement opportunities and implement approved updates to learning products.

Maintain content through system releases and business-process changes; escalate technical and operational issues appropriately.

Build Collaborative Relationships Establish effective partnerships with business owners, subject matter experts, project teams, trainers and vendors.

Support accurate, consistent learning content across 1GX functions, including Finance, HCM/Payroll and Supply Chain Management.

Communicate progress, risks and recommendations, maintain approved learning resources, and support program communications.

Future-Focused Skills Matter As the Government of Alberta modernizes its digital ecosystem, familiarity with emerging technologies including artificial intelligence (AI) is increasingly important.

Candidates should be comfortable in a technology-driven environment and open to leveraging AI and advanced analytics to support informed decision-making and continuous system improvement.

The is provided for further details on this position.

📌 Instructional Design Specialist (Edmonton)
🏢 Government of Alberta
📍 Edmonton