Duration: Until 30 Jun (possibility of extension) Location: Montreal Join a team supporting end-user technology operations within a large professional services environment.

This role focuses on PC builds and configuration, asset management, hardware troubleshooting, and technical support across Windows, Mac, iOS, Android, and Office environments.

The position supports local office staff while collaborating remotely with teams across Canada and contributing to process automation and continuous improvement initiatives.

Must Haves 1+ year supporting Windows , Mac , iOS, and Android operating systems in a large workplace Technical support for Office , networked applications, laptop and printer troubleshooting and repair Experience with ITIL , incident management, request management,



and asset management procedures Bilingual French/English communication skills 1+ year formal education in Computer Science or equivalent Nice to Have Knowledge of audio-video and video conference equipment Experience using data analytic and automation applications Experience working in a complex network environment within a professional services firm Responsibilities Provide end-user technology support to local office staff and partners Configure and deploy recent hire PCs and manage technology assets Support Windows 10, Office applications, email, network connectivity, remote access, and wireless access Troubleshoot hardware issues, laptops, printers, and mobile devices Manage multiple support calls, customer requests, and operational projects Assist customers with data analytics and automation tools Participate in after-hours maintenance, troubleshooting, testing, and pager support activities Assist customers with the use of data analytics and automation tools Required to lift boxes up to 30 lbs.

📌 Bilingual (French/English) Desktop Support Specialist to provide end-user technology support using Windows 10, Office365, and asset management processes (Montreal)
🏢 S.i. Systems
📍 Montreal