Build customer confidence in digital banking while supporting service transactions and financial needs at TD Canada Trust in Repentigny.
This Personal Banking Associate Trainee role serves customers through day-to-day advice, problem resolution, and banking guidance. You will explain mobile, ATM, and online services while directing customers to appropriate staff. Success requires initiative, administration, organization, and customer communication.
Key Responsibilities: Provide day-to-day advice and resolve customer banking problems
Build confidence in emerging digital banking trends
Exercise judgment when handling confidential customer matters
Report non-standard matters to management
Recommend improvements to branch practices and processes
Requirements: High School diploma or relevant experience
Investment Funds Canada or equivalent certification within 90 days
Related post-secondary or undergraduate degree preferred
Independent approach in changing work environments
Effective verbal and written customer communication
Develop banking expertise through customer guidance, digital education, service transactions, and problem resolution at TD’s Repentigny location.

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📌 TD Banking Services Trainee (Quebec City)
🏢 TD Bank Group
📍 Quebec City