As a Service Writer , you will provide exceptional front line customer service to ensure long-term customer relationships and profitable work for Maxim.
Responsibilities
Process internal & external customer requests
Preforms unit intake process
Provides updates to customers
Preforms unit pick ups
Qualifications
1 to 2 years of experience in the automotive industry
Experience in medium/heavy duty truck (or related) industry (in order to understand repair time length and how to manage work orders) would be an asset but is not required
Front line customer service experience
Technical product knowledge is preferred
Strong internal and external customer service focus & ability to build relationships
A team player that takes initiative and proves a valuable work ethic
Possess strong listening,
problem solving and decision making skills
Basic computer experience: MS Word, Internet, email, keyboarding, data entry
Organized, sets and meets priorities
Strong attention to detail
Ability to work with interruptions
Hours
Wednesday to Sunday, 10:00AM - 7:00PM.
Why choose Maxim?
A competitive hourly wage
Group benefits including health (drug card), dental & vision
RRSP plan with company match
Educational assistance plan
Employee referral $$ bonuses
Opportunities for advancement
Strong team environment
Support of a national company
More About Us
We provide quality transportation equipment, parts, and service to our customers. Headquartered in Winnipeg, Manitoba, we are a full service truck and trailer equipment dealer with 16 locations from Vancouver to Montreal. We are proud to be a Canadian company with almost 450 employees.