Serve HRM members through personalized financial solutions at East Coast Credit Union, using relationship building and sound lending judgment. Support everyday banking and personal lending within authorized limits.
As a Financial Services Associate reporting to the Assistant Manager, you will provide member-focused banking and lending support. Your work includes transactions, digital banking assistance, product recommendations, lending interviews, and loan documentation. You will also refer members to specialized colleagues when appropriate.
Key Responsibilities: Greet members and process deposits, withdrawals, payments, transfers, and foreign exchange
Assist with online banking, mobile apps, and e-transfers
Recommend personal banking products aligned with member financial goals




Conduct lending interviews and verify credit and personal information
Approve loans within authority or refer applications appropriately
Requirements: Business Administration certificate or diploma
One to three years of sales and service experience
Retail banking or financial services experience ideally
Lending or credit experience considered an asset
Solid communication, accuracy, discretion, and problem-solving skills
Bring member service, financial product knowledge, and lending judgment to East Coast Credit Union’s community-focused HRM team.

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📌 Financial Services Associate HRM (Nova Scotia)
🏢 East Coast Credit Union
📍 Nova Scotia