Make the first impression at Skin Vitality Medical Clinic through patient reception, appointment scheduling, and professional communication in person.
As a Patient Experience Coordinator, you will welcome patients, answer inquiries, and help keep medical aesthetics visits organized. Your responsibilities include coordinating appointments, guiding check-in and check-out, processing payments, and collaborating with physicians, nurses, and clinic teams. Training on systems and processes is provided.
Key Responsibilities: Set a welcoming tone for every patient visit
Respond to inquiries with confidence and care
Coordinate appointments for timely clinic visits
Collaborate with physicians, nurses, and clinic teams
Maintain a clean, organized, welcoming setting
Requirements: Positive attitude and strong work ethic
Ability to manage multiple priorities
Clear professional communication across contact channels
Willingness to learn and contribute collaboratively
Experience in medical, dental, hospitality, or salon settings
Use reception, scheduling, and patient communication strengths to help Skin Vitality deliver organized, comfortable clinic experiences.