Coordinate complaint review administration for CPA Alberta using Microsoft Office, Teams, detailed tracking, and disciplined deadline management.
As Administrator, Conduct and Discipline, you will support administrative services for complaint review and tribunals processes. The role reports to the Complaints Lead, Conduct and Discipline, and suits someone thorough, self-motivated, and organized. Hybrid telecommuting is available from CPA Alberta’s Edmonton or Calgary offices, with home work up to three days weekly.
Key Responsibilities: Track administrative requirements, key dates, and outstanding items
Maintain complaint information in departmental tracking systems
Prepare correspondence, letters, and supporting documentation




Maintain electronic hearing and discipline files
Provide administrative support to Conduct and Discipline colleagues
Requirements: Related-workplace experience
Strong Microsoft Word, Excel, and Outlook knowledge
High proficiency using Microsoft Teams
Excellent verbal and written communication skills
Ability to prioritize competing deadlines independently
Use planning, organization, and communication skills to keep CPA Alberta’s complaint administration accurate and current.

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📌 Complaints Process Administrator CPA Alberta
🏢 CPA Calgary Chapter
📍 Alberta