Coordinate lottery campaigns from planning through completion using strong organization and attention to detail. Collaborate across teams to prepare accurate, timely campaign delivery.
As a Customer Success Coordinator, you will support campaigns while managing information, documentation, timelines, and operational requirements. You will work with Lottery Delivery, Project Management, Technology, Customer Service, Call Centre, Marketing, and suppliers. The role develops toward greater campaign ownership, customer interaction, supplier communication, and customer relationship responsibility.
Key Responsibilities: Coordinate campaign information, tasks, deadlines, and action items
Maintain dates in Planner and the Technology Calendar
Prepare lottery rules, regulations, and campaign documentation
Create guides, FAQs,



checklists, and winner communications
Coordinate prizes, suppliers, hardware requests, and completion activities
Requirements: One to three years in coordination, administration, or customer service
Solid organization across multiple priorities and deadlines
Excellent attention to detail and accuracy
Strong written and verbal communication skills
Microsoft Word and Excel proficiency; Planner experience is an asset
Bring organized campaign coordination, accurate documentation, and cross-functional communication to lottery delivery and customer support.

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📌 Lottery Campaign Coordinator (Alberta)
🏢 Jumbo Interactive
📍 Alberta