Customer service and digital banking define this Customer Experience Associate position with Scotiabank in London, Ontario. Flexible scheduling is available.
As part of Scotiabank’s Canadian Banking Branch network, you will support customers throughout their banking journey. The role centers on relationship building, transaction processing, easy sales, and mobile banking guidance. You will also uncover needs, explain concepts clearly, and contribute in a target-based, team-oriented environment.
Key Responsibilities: Discover customer needs through proactive listening and conversation
Process day-to-day banking transactions accurately
Build long-standing customer relationships through exceptional service
Identify and fulfill simple sales opportunities




Introduce mobile banking applications and digital options
Requirements: Proven customer service skills through work or community involvement
Ability to assist customers professionally, efficiently, and warmly
Availability to work a flexible schedule
Comfort with simple sales situations
Strong technical skills supporting digital banking options
Bring customer service, relationship-building, and digital banking skills to Scotiabank’s London branch as a Customer Experience Associate.

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📌 Customer Experience Associate London (Ontario)
🏢 Scotiabank
📍 Ontario