Are you passionate about luxury retail, exceptional customer service, and creating memorable client experiences?
Adecco is currently recruiting for a Maison Host to join a prestigious luxury jewelry and watch boutique in Downtown Toronto .
As the first point of contact for clients entering the boutique, you will play a key role in delivering an elevated and personalized luxury experience. If you are polished, customer-focused, and thrive in a sophisticated retail environment, this is an exciting prospect to represent an iconic luxury brand.
Join a globally recognized luxury brand and help create unforgettable moments for every client who walks through the door.
Pay rate: $22.00 - $26.00/hour
Location: Toronto, ON
Job type: Temporary | Full-time
Here’s why you should apply: Paid weekly accurate and on time
Strong health and safety programs
Medical and dental benefits once qualified
Free training programs
New and quicker onboarding process
Temporary position that could lead to a permanent position
Responsibilities: Deliver an Exceptional Luxury Client Experience Welcome clients and guests in a warm, professional, and engaging manner
Serve as the first point of contact for all visitors entering the boutique
Confirm appointments and escort clients to their designated Sales Associate
Provide information about the boutique, products, and services while ensuring a seamless client journey
Maintain a polished and professional presence that reflects the prestige of the brand
Coordinate guest arrivals and manage showroom traffic flow
Direct clients to the appropriate Sales Associate or Manager
Offer and facilitate premium beverage service for boutique guests
Anticipate client needs and ensure every visitor receives personalized attention
Customer Service & Communications Manage inbound phone calls in a professional and courteous manner




Respond to customer inquiries via email and chat
Assist clients with questions regarding boutique services, operating hours, appointments, and repair processes
Resolve inquiries efficiently while maintaining a luxury service standard
Uphold all boutique, corporate, and client experience protocols
Ensure compliance with established service standards and customer experience guidelines
Represent the brand with professionalism, confidence, and enthusiasm
Maintain a welcoming and elegant boutique atmosphere at all times
Qualifications: Required Bachelor's degree in Fashion, Retail, Hospitality, Business, or a related field preferred
Minimum one year of experience in retail, luxury retail, hospitality, customer service, concierge, contact centre, or a related client-facing environment
Strong verbal and written communication skills
Outstanding customer service and interpersonal abilities
Proficiency with Microsoft Office applications
Professional, polished, and confident presentation
Strong organizational and multitasking skills
Ability to work effectively in a fast-paced luxury retail environment
Must be legally eligible to work, and reside in Canada
Preferred Experience within luxury retail, jewelry, watches, fashion, hospitality, or premium customer service
Multilingual abilities are considered a strong asset
Passion for luxury brands and exceptional client experiences
Career-focused individual with a desire to grow within the luxury retail industry
At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we're making the future work for everyone.

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