Deliver exceptional automotive customer service at Boyd Autobody & Glass through phone, in-person, and email communication. Work with customers and insurance partners daily.
This Customer Service Representative supports a collision repair facility with administrative coordination and customer communication. You will schedule vehicle repairs, process insurance assignments, prepare repair orders, and manage rental information. The position also requires accurate documentation and communication records.
Key Responsibilities: Provide friendly service by phone, email, and in person
Schedule vehicle repair appointments using the repair management system
Process insurance assignments promptly and accurately
Prepare repair orders with proper documentation
Record customer and insurance partner communications using ASE
Requirements: High School Diploma
At least one year of customer service experience
Automotive industry experience is ideal
Solid Google platform and Microsoft Office knowledge
Valid driver's license and effective communication skills
Bring automotive customer service, administrative accuracy, and insurance communication skills to Boyd Autobody & Glass repair operations.

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📌 Automotive Customer Service Representative (British Columbia)
🏢 The Boyd Group
📍 British Columbia