TMS operations support is central to this XTL Customer Service Representative role, combining data integrity, dispatch coordination, and customer communication.
You will help ensure promised transportation commitments are delivered through accurate operational records. The position includes managing loads, appointments, customer orders, and TMS updates. You will also support driver payroll audits and provide delivery information when required.
Responsabilités clés: Maintain customer codes, dates, trailer, weight, and seal data
Check available loads throughout the day for accuracy
Update Costco appointments according to warehouse requests
Audit trip sheets against approved guidelines
Provide delivery information and implement customer reporting procedures
Exigences: Solid Microsoft applications, AS400, and Lotus Notes knowledge
Organization and time management skills
Ability to prioritize and manage time
Strong attention to detail and professionalism
Ability to work well in groups
Bring TMS coordination, transportation data accuracy, and organized customer support to XTL operations and reporting.

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📌 TMS Operations Support Representative (Quebec City)
🏢 XTL Transport, Logistics, Distribution
📍 Quebec City