French bilingual customer service representatives in Chatham deliver expert customer experiences through empathy, communication, and problem solving. Concentrix provides training, technologies, and ongoing support.
This customer service position serves a world-known brand through Concentrix. You will clarify requirements, resolve non-standard issues, use decision-support resources, and maintain knowledge of client products or services. The work also involves accurate account documentation, customer rapport, and participation in satisfaction initiatives.
Key Responsibilities: Clarify customer requirements and resolve non-standard issues
Listen attentively and demonstrate empathy during interactions
Greet customers courteously using agreed procedures




Maintain client product and service knowledge
Track information and document accounts accurately
Requirements: High school diploma and six-plus months preferred experience
Robust written and verbal communication abilities
Computer navigation and personal computer knowledge
Problem-solving, patience, and attention to detail
Availability to rotate shifts as needed
Build customer satisfaction at Concentrix through French bilingual communication, careful documentation, empathy, and practical problem solving.

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📌 French Bilingual Customer Service Representative (Ontario)
🏢 Concentrix
📍 Ontario