Use financial knowledge and customer service skills as a Relationship Banker at Macatawa Bank, supporting personalized banking in the branch. Help customers find suitable solutions.
As part of Wintrust Financial Corporation, Macatawa Bank is seeking a Relationship Banker who combines advisory service with teller responsibilities. This role centers on retaining meaningful relationships, recognizing customer needs, and recommending products or services thoughtfully. You will also support account maintenance, digital banking assistance, risk recognition, and connections to specialized experts.
Key Responsibilities: Retain meaningful relationships with banking customers
Discover needs and tailor product recommendations
Assist customers with account maintenance and digital products
Recognize potential fraud and other risks
Connect customers with Mortgage and Wealth Management experts
Requirements: One to three years in customer service, finance, or sales
High School diploma or GED required
Intermediate computer proficiency
Ability to lift up to 50 pounds
Support customer-focused retail banking through thoughtful recommendations, account service, digital assistance, and financial risk awareness.